FAQ

You will get a confirmation email from the vendor in 1-2 working days, and after that, the
order will be delivered to you within 3-7 business days.

Our vendors ship all over Saudi Arabia and to the GCC. If you’d like an international
shipment. Please contact the vendor from their page. For further information, please read our
Delivery & Returns policy.

You need to contact the vendor directly for any returns.

Yes! We love having new stores joining our community! Please contact
support@naseej.market or fill out this form click here

Send us an email at hello@naseej.market.

There are 4 current payment methods, Credit Card (Visa/MasterCard), Mada, ApplePay and
Cash on Delivery.

If you return an item and is in good condition, it will take 10 days for the refund amount to be
processed to your account. For further information, please read our Delivery & Returns
policy.

Yes, but with an extra charge of 35 SAR in GCC. We don’t accept cash on delivery for
International shipments.